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Phone Scam

Hydro companies in Ontario are getting reports of scammers claiming to be from the company’s collection and billing department. The caller asks a few questions and states the customer’s account must be paid immediately. The customer is provided payment options such as prepaid debit, PayPal, or wire transfer that must be completed in a very short time period or power will be cut off.

Customers are being advised to contact Canadian Anti-Fraud Centre immediately if you receive a suspicious call at 1-888-495-8501.

Customers with questions about their accounts can call Essex Powerlines at 519-737-6640.

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