Financial Assistance

Keep The Heat

“Keep The Heat” is an energy assistance program administered between the Unemployed Help Centre and Housing Information Services. The program is delivered by a host of community-based agencies serving residents of the Windsor and Essex County, and functions within a framework that is efficient and accountable to the community it supports and those who fund it.

Unemployed Help Center- 519-944-4900

Housing Information Services- 519-254-4824

Low-Income Energy Assistance Program (LEAP)

LEAP Emergency Financial Assistance is a comprehensive, year-round emergency financial assistance program developed by the Ontario Energy Board to assist low-income energy customers better manage their bill payments and energy costs. The program was based on the “Winter Warmth” program and is intended to supplement existing government initiatives, such as the Emergency Energy Fund. Emergency financial assistance is funded through the distribution rates of distributors.

The delivery of LEAP Emergency Financial Assistance relies heavily on cooperation between utilities and social service agencies.  It is expected that as agencies screen and assess applicants in need, that they may refer customers not only for Emergency Financial Assistance, but also for customer service measures and/or conservation programs. In some communities, the program may be delivered by one social service agency, while in others, it may be a network of social service agencies.

Download Leap Brochure


Ontario Electricity Association Program (OESP)

The Ontario Electricity Support Program is offered through the Ontario Energy Board to low-income customers. OESP provides monthly on-bill credits for lower-income customers to reduce their electricity bills.

If you’re a customer of an electricity utility and have a total household income that falls below a certain limit, you may qualify for a reduction on your electricity bill through OESP.

To see if you qualify for this program, visit the Ontario Energy Board website.


Home Assistance Program (HAP)

The saveONenergy Home Assistance Program is offered to residents of Ontario that have a low annual household income. The program helps replace out-of-date appliances, lights, and other household items, which ultimately helps reduce your electricity bill. The program also offers a free in-home energy assessment with a home energy expert to help you discover more ways to save.

To see if you are eligible, visit the saveONenergy website or call 1-855-591-0877.