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energy made easy.

Tracking your usage and utility information has never been easier! With our customer portal, MyAccount, you have unlimited, 24/7 access to view your usage data in near real-time. Viewing usage data helps customers make beneficial, cost-saving decisions on how and when you use your utilities.

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Customer Choice

If you are a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can now choose to switch to Tiered prices. If you want to continue paying TOU prices, no action is required. If you would like to learn more about your pricing options, click here. 

Click here to learn more.

Charge Up Windsor-Essex County

Funding for Electric Vehicle Charging Stations, is now available in Windsor-Essex County. 

Charge Up is a program which will accept applications from qualified recipients, who would like to install charging infrastructure in public places, on-street, in multi-unit residential building, at workplaces or for light-duty vehicle fleets.  

Click here to learn more.
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Outage Updates and Information

Your source for all  current and planned outage information. You can report an outage using our online form or you can call our Outage Centre at 519-737-6640

Outage MapReport an Outage
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Sign Up for Paperless Billing Today

Paperless billing is made easy with our customer portal, MyAccount. Did you know that if every Essex Powerlines customer signed up for paperless billing, we could save up to 250 TREES a year? Plus, when you register for paperless, you get 24/7 access to your energy usage, consumption history, and more!

Register Today

News & Media

Build A Dream: Career Discovery Expo

Last night, the Essex Powerlines team returned once again to the annual Windsor-Essex Build a Dream Career Discovery Expo. As in previous years, the educational and interactive event drew a…

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2023 IRM Rate Application

Essex Powerlines Corporation has submitted its complete 2023 IRM Rate Application to the Ontario Energy Board. By way of this application, Essex Powerlines is seeking Ontario Energy Board’s approval for…

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Online Chat Now Available

Essex Powerlines customers can now use Online Chat directly from our website. During office hours (M-F: 8:30 a.m. – 4 p.m., excluding holidays) customers can chat live with a customer…

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News Releases

Tips and Tools

You can track your usage in near real-time with our online customer portal, MyAccount.

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Financial Assistance

If you are experiencing difficulty paying your electricity bills, there are a number of programs available for you!

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Essex Powerlines is taking active measures to support its customers during the COVID-19 pandemic.