Customer Choice
If you are a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can now choose to switch to Tiered prices. If you want to continue paying TOU prices, no action is required. If you would like to learn more about your pricing options, click here.
Click here to learn more.
Charge Up Windsor-Essex County
Funding for Electric Vehicle Charging Stations, is now available in Windsor-Essex County.
Charge Up is a program which will accept applications from qualified recipients, who would like to install charging infrastructure in public places, on-street, in multi-unit residential building, at workplaces or for light-duty vehicle fleets.
Click here to learn more.
Outage Updates and Information
Your source for all current and planned outage information. You can report an outage using our online form or you can call our Outage Centre at 519-737-6640
Outage MapReport an Outage
Sign Up for Paperless Billing Today
Paperless billing is made easy with our customer portal, MyAccount. Did you know that if every Essex Powerlines customer signed up for paperless billing, we could save up to 250 TREES a year? Plus, when you register for paperless, you get 24/7 access to your energy usage, consumption history, and more!
Register TodayNews & Media
Be Aware Of Scams
The Ontario Energy Board has identified that there has been 77 per cent increase in the number of reported energy scams to its contact centre. Frauds are being perpetraed through…
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Turning Electronic Waste Into Learning Tools For The Community
Essex Power and its group of companies is donating its electronic waste to local charity Computers For Kids. Electronic waste, also called e-waste, is a growing problem in Canada and…
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Build A Dream: Career Discovery Expo
Last night, the Essex Powerlines team returned once again to the annual Windsor-Essex Build a Dream Career Discovery Expo. As in previous years, the educational and interactive event drew a…
Read this articleTips and Tools
You can track your usage in near real-time with our online customer portal, MyAccount.
Learn moreFinancial Assistance
If you are experiencing difficulty paying your electricity bills, there are a number of programs available for you!
Learn more