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energy made easy.

Tracking your usage and utility information has never been easier! With our customer portal, MyAccount, you have unlimited, 24/7 access to view your usage data in near real-time. Viewing usage data helps customers make beneficial, cost-saving decisions on how and when you use your utilities.

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NEW – Customer Choice

If you are a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can now choose to switch to Tiered prices beginning November 1, 2020. If you want to continue paying TOU prices, no action is required. If you would like to learn more about your pricing options, click here. 

Click here to learn more.
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Sign Up for Paperless Billing Today

Paperless billing is made easy with our customer portal, MyAccount. Did you know that if every Essex Powerlines customer signed up for paperless billing, we could save up to 250 TREES a year? Plus, when you register for paperless, you get 24/7 access to your energy usage, consumption history, and more!

Register Today
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Outage Updates and Information

Your source for all  current and planned outage information. You can report an outage using our online form or you can call our Outage Centre at 519-737-6640

Outage MapReport an Outage

Our Go Green to Win Green contest period has ended. Thank you to those who have registered for paperless billing. For updates on the draw, see the Contest Rules & Regulations page.

2019 Local Distribution Company of the Year

Essex Powerlines was recognized as the Local Distribution Company of the year for its outstanding performance
and diversity of key accomplishments, innovations and best practices

News & Media

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NEW COVID-19 ELECTRICITY RATE

The Government of Ontario has implemented new electricity pricing to support Ontarians staying home during the rapidly evolving COVID-19 situation. As such, the Government of Ontario has taken steps to…

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Board of Director Position Openings

The Essex Power Board of Directors is seeking to appoint two Directors of the Board to its subsidiary company, Essex Powerlines Corporation. The Essex Powerlines Board of Director provides strategic…

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News Releases

Energy Saving

Find out about the energy savings
programs available to you.

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Tips and Tools

You can track your usage in near real-time with our online customer portal, MyAccount.

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Financial Assistance

If you are experiencing difficulty paying your electricity bills, there are a number of programs available for you!

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Essex Powerlines is taking active measures to support its customers during the COVID-19 pandemic.