Customer Choice
Pick the electricity plan that works for you: TOU, Tiered or Ultra-Low Overnight. Explore your options today.
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Call Before You Dig
Before you dig, think about what services might be buried in the ground because what you CAN’T see CAN hurt you. Digging without a locate puts your safety and others at risk. It’s the LAW to request a locate before you dig.
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News & Media
Turning Paperless Billing into Warmth for Local Communities
This November, Essex Powerlines is encouraging customers to make a small switch that can make a big difference through its Paperless for Warmth campaign. From November 1 to 30, for…
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Remembrance Day Office Closure
In observance of Remembrance Day, Essex Powerlines’ office will be closed on Wednesday, November 11, 2026, as we honour and remember those who served and sacrificed for our country. As…
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Winter Electricity Rates Now in Effect
Effective November 1, 2026, winter electricity rates are now in effect for residential and small business customers on Time-of-Use (TOU), Tiered and Ultra-Low Overnight (ULO) pricing plans. Customers are encouraged…
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You can track your usage in near real-time with our online customer portal, MyAccount.
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If you are experiencing difficulty paying your electricity bills, there are a number of programs available for you!
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