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energy made easy.

Tracking your usage and utility information has never been easier! With our customer portal, MyAccount, you have unlimited, 24/7 access to view your usage data in near real-time. Viewing usage data helps customers make beneficial, cost-saving decisions on how and when you use your utilities.

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Charge Up Windsor-Essex County

Funding for Electric Vehicle Charging Stations, is now available in Windsor-Essex County. 

Charge Up is a program which will accept applications from qualified recipients, who would like to install charging infrastructure in public places, on-street, in multi-unit residential building, at workplaces or for light-duty vehicle fleets.  

Click here to learn more.
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Customer Choice

If you are a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can now choose to switch to Tiered prices. If you want to continue paying TOU prices, no action is required. If you would like to learn more about your pricing options, click here. 

Click here to learn more.
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Outage Updates and Information

Your source for all  current and planned outage information. You can report an outage using our online form or you can call our Outage Centre at 519-737-6640

Outage MapReport an Outage
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Sign Up for Paperless Billing Today

Paperless billing is made easy with our customer portal, MyAccount. Did you know that if every Essex Powerlines customer signed up for paperless billing, we could save up to 250 TREES a year? Plus, when you register for paperless, you get 24/7 access to your energy usage, consumption history, and more!

Register Today

News & Media

GO Paperless For Pajamas

Essex Powerlines has teamed up with local non-profit organization Lola’s Pajama Fairy Project to spread some holiday cheer. This group, run by a compassionate young girl named Lola and her…

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Aerial Inspections Sept 26-28, 2022

This year, again, Essex Powerlines will be performing aerial inspections of our assets, primarily poles and pole mounted devices. Lone Drone Solutions has been contracted to complete this service. The…

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News Releases

Tips and Tools

You can track your usage in near real-time with our online customer portal, MyAccount.

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Financial Assistance

If you are experiencing difficulty paying your electricity bills, there are a number of programs available for you!

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Essex Powerlines is taking active measures to support its customers during the COVID-19 pandemic.