Requires Javascript to run jquery-core script

Skip to Main Content

energy made easy.

Tracking your usage and utility information has never been easier! With our customer portal, MyAccount, you have unlimited, 24/7 access to view your usage data in near real-time. Viewing usage data helps customers make beneficial, cost-saving decisions on how and when you use your utilities.

Login or Sign up Today
family in the kitchen

NEW – Customer Choice

If you are a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can now choose to switch to Tiered prices beginning November 1, 2020. If you want to continue paying TOU prices, no action is required. If you would like to learn more about your pricing options, click here. 

Click here to learn more.
Go green to win green

Go Green to Win Green!

Sign up for Paperless Billing for your chance to win 1 of 4 $1,000 credits to be applied to your bill. Contest ends December 31, 2020.

See Contest Rules & Regulations
Viewing their account details on mobile phone

Outage Updates and Information

Your source for all  current and planned outage information. You can report an outage using our online form or you can call our Outage Centre at 519-737-6640

Outage MapReport an Outage

2019 Local Distribution Company of the Year

Essex Powerlines was recognized as the Local Distribution Company of the year for its outstanding performance
and diversity of key accomplishments, innovations and best practices

News & Media

Close up hand of business woman accountant or banker making calculations. Savings, finances and economy audit debt concept

Customer Choice is Here.

The Ontario government has announced a new electricity rate selection plan. Both residential and small business customers can now choose between Time-of-Use pricing or Tiered pricing beginning November 1, 2020….

Read this article
Windmills on a field

Ontario’s Electricity Supply Mix – 2020

O. Reg.  416/99 requires retailers to disclose to consumers the Ontario system-wide electricity supply mix in the manner established by the Ontario Energy Board. The Board’s Directive for the Disclosure…

Read this article
News Releases

Energy Saving

Find out about the energy savings
programs available to you.

Learn more

Tips and Tools

You can track your usage in near real-time with our online customer portal, MyAccount.

Learn more

Financial Assistance

If you are experiencing difficulty paying your electricity bills, there are a number of programs available for you!

Learn more

Essex Powerlines is taking active measures to support its customers during the COVID-19 pandemic.