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energy made easy.

Tracking your usage and utility information has never been easier! With our customer portal, MyAccount, you have unlimited, 24/7 access to view your usage data in near real-time. Viewing usage data helps customers make beneficial, cost-saving decisions on how and when you use your utilities.

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NEW – Customer Choice

If you are a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can now choose to switch to Tiered prices beginning November 1, 2020. If you want to continue paying TOU prices, no action is required. If you would like to learn more about your pricing options, click here. 

Click here to learn more.
Go green to win green

Go Green to Win Green!

Sign up for Paperless Billing for your chance to win 1 of 4 $1,000 credits to be applied to your bill. Contest ends December 31, 2020.

See Contest Rules & Regulations
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Outage Updates and Information

Your source for all  current and planned outage information. You can report an outage using our online form or you can call our Outage Centre at 519-737-6640

Outage MapReport an Outage

2019 Local Distribution Company of the Year

Essex Powerlines was recognized as the Local Distribution Company of the year for its outstanding performance
and diversity of key accomplishments, innovations and best practices

News & Media

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Customer Choice is Here.

The Ontario government has announced a new electricity rate selection plan. Both residential and small business customers can now choose between Time-of-Use pricing or Tiered pricing beginning November 1, 2020….

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What is Ontario’s Electricity Supply Mix?

Ontario has a diverse power supply mix. Its generation fleet continues to evolve, using greener forms of supply to safely and reliably meet the province’s changing electricity needs. The IESO…

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2021 IRM Rate Application

Essex Powerlines Corporation (“EPLC”) has submitted its complete 2021 IRM Rate Application to the Ontario Energy Board. By way of this application, EPLC is seeking Ontario Energy Board’s approval for…

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News Releases

Energy Saving

Find out about the energy savings
programs available to you.

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Tips and Tools

You can track your usage in near real-time with our online customer portal, MyAccount.

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Financial Assistance

If you are experiencing difficulty paying your electricity bills, there are a number of programs available for you!

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Essex Powerlines is taking active measures to support its customers during the COVID-19 pandemic.