ESSEX POWERLINES TO JOIN HURRICANE IRMA RELIEF EFFORT
Wednesday, 13 September 2017 08:29

ESSEX POWERLINES TO JOIN HURRICANE IRMA RELIEF EFFORT


(TECUMSEH ON, September 13, 2017). A crew from Essex Powerlines left on September 13, 2017 to join in on the relief effort of the severe damage caused by Hurricane Irma in Florida.

After a call for assistance was issued, the crew consisting of Powerline Maintainers is destined for Florida.  The Essex Powerlines crew joined other crews, in an organized convoy of South Western Ontario utilities.Crews will be assisting Tampa Electric in their efforts to restore power to tens of thousands.  There are currently 7 million homes and businesses without power across the state.

“We are pleased that we are able to do our part to help so many to be affected by this devastating hurricane”, stated Mayor Ken Antaya, Chair of Essex Powerlines Board.  “We wish all those affected by the hurricane’s path well.  We thank our crews for their service in this extraordinary situation, and wish them a safe trip there and home”

Essex Powerlines has answered requests for help before as a result of natural disasters.  In 2005, Essex Powerlines crews travelled to Louisiana and Texas in the aftermath of Hurricane Katrina, and again provided assistance in 2012 when Superstorm Sandy devastated New Jersey.

It is expected the crew will be gone for approximately 2 weeks.

Essex Powerlines provides reliable and safe power to over 29,000 residents and businesses in Amherstburg, LaSalle, Leamington and Tecumseh.  www.essexpowerlines.ca

For more information contact:
Dan Charron
Manager of Operations
Essex Powerlines Corp
519 737 9811 ex 193
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 
Receive a FREE clothesline through our new Instant Savings Program
Tuesday, 01 August 2017 09:06


Instant Savings Clothesline Program
If you are an Essex Powerlines residential electricity customer, you could be eligible for a FREE retractable clothesline with the Instant Savings Program!

Pick up your free clothesline at any one of the following locations:

1. Leamington Kinsmen Recreation Centre (249 Sherk Street, Leamington)

Saturday, November 4, 2017 between 10:00am - 2:00pm

2. Tecumseh Arena (12021 McNorton St, Tecumseh)

Saturday, November 25, 2017 between 10:00am - 2:00pm




Limited quantities available.

Click here for more information on program eligibility



 
Participate in the 2018 Customer Consultation Workbook
Friday, 26 May 2017 14:48

Participate in the 2018 Residential, Small Business & Commercial/Industrial Customer Consultation Workbook 

The Essex Powerlines customer consultation workbook will be available to all Essex Powerlines customers from May 29th - June 12th.

We want to hear from our customers about level of satisfaction & our plans for 2018 - 2022.  

You do not need to be an expert!

Click here for more information

 
Hydro Collection Scam
Wednesday, 24 May 2017 12:11

Hydro companies in Ontario are getting reports of scammers claiming to be from the company's collection and billing department.

The caller asks a few questions and states the customer's account must be paid immediately.

The customer is provided payment options such as prepaid debit, PayPal, or wire transfer that must be completed in a very short time period or power will be cut off.

Customers are being advised to contact Canadian Anti-Fraud Centre immediately if you receive a suspicious call at 1-888-495-8501.

Customers with questions about their accounts can call Essex Powerlines at 519-737-6640.


 
ESSEX POWERLINES WINS 2016 INNOVATION AWARD
Wednesday, 05 April 2017 14:22

ESSEX POWERLINES AND COLLUS POWERSTREAM RECIPIENT OF INNOVATION AWARD


On March 27th, Essex Powerlines and Collus PowerStream accepted the Innovation Excellence Award for the joint “Digital Grid 2.0” project. The award was presented at the Royal York Hotel in Toronto, coinciding with the Electricity Distributors Association’s annual general meeting.

Technology is advancing rapidly and it is important that Utilities in Ontario be ready to adapt to change. The convergence of energy delivery, the internet, storage, generation and new emerging technologies like electric vehicles has become a reality for the energy industry and the distribution system. Essex Powerlines and Collus PowerStream have successfully implemented the “Digital Grid 2.0” while using different systems through the same universal platform, SmartMap. This has allowed the individual utilities to unify information within the organization to create standardized decision making capability.


“This innovative technology allows us to reduce the number of outages as they can now be addressed proactively and allows us to clearly identify the issues on our system,” said Joe Barile, General Manager of Essex Powerlines. “The collaborative efforts and success of Essex Powerlines and Collus PowerStream on innovation demonstrates that we are ready to adapt through forward thinking initiatives.”


Leveraging the latest in utility software, the two companies fused different operating systems through the same universal platform, resulting in improved reliability and service. With built-in capabilities to support the adoption and integration of new technologies, this forward-thinking project is preparing LDCs and their customers for the evolution of the seamless integration between the “Internet of Things and Energy.” Our local grids are transforming into what can better be described as the “Energy Internet.” This award recognizes Local Distribution Companies that have introduced unique business models focused on new or better ways of creating value while having a meaningful impact on customer satisfaction.

 
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