The Ontario government has announced a new electricity rate selection plan. Both residential and small business customers can now choose between Time-of-Use pricing or Tiered pricing beginning November 1, 2020....
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O. Reg. 416/99 requires retailers to disclose to consumers the Ontario system-wide electricity supply mix in the manner established by the Ontario Energy Board. The Board’s Directive for the Disclosure...
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We recognize there has been an increase in occurrences of brief and sustained power outages in our service territories and can assure you that we are working to fix this...
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On June 1, 2020, the Government of Ontario confirmed that it is making $9 million available for the COVID-19 Energy Assistance Program (CEAP), to support residential customers struggling to pay...
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The Government of Ontario has introduced a COVID-19 Recovery Rate of 12.8 cents/kWh for all time-of-use (TOU) electricity customers, to support Ontarians as we restart the economy. Households, farms and...
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The Government of Ontario is extending temporary emergency relief to support Ontarians impacted by the global COVID-19 outbreak. Households, farms and small businesses who pay time-of-use electricity rates will continue...
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