O. Reg. 416/99 requires retailers to disclose to consumers the Ontario system-wide electricity supply mix in the manner established by the Ontario Energy Board. The Board’s Directive for the Disclosure…
Read this article
We recognize there has been an increase in occurrences of brief and sustained power outages in our service territories and can assure you that we are working to fix this…
Read this article
On June 1, 2020, the Government of Ontario confirmed that it is making $9 million available for the COVID-19 Energy Assistance Program (CEAP), to support residential customers struggling to pay…
Read this article
The Government of Ontario has introduced a COVID-19 Recovery Rate of 12.8 cents/kWh for all time-of-use (TOU) electricity customers, to support Ontarians as we restart the economy. Households, farms and…
Read this article
The Government of Ontario is extending temporary emergency relief to support Ontarians impacted by the global COVID-19 outbreak. Households, farms and small businesses who pay time-of-use electricity rates will continue…
Read this article
Ontario is deferring a portion of Global Adjustment (GA) charges for industrial and commercial electricity consumers that do not participate in the Regulated Price Plan (RPP), starting from April 2020….
Read this article